1. Information We Collect

We may collect the following types of information:

From Parents/Guardians

• Name, address, phone number, and email
• Emergency contacts
• Billing and payment details

From Children (as required for care)

• Name, date of birth, and age
• Health information (allergies, medical conditions, immunization records)
• Daily care needs, routines, and preferences

From Website Use

• Browser type, device, and IP address (for website analytics)
• Cookies to improve website functionality and user experience

2. How We Use Your Information

We use personal information only for the following purposes:

• Enrolling and providing daycare services
• Ensuring the health, safety, and well-being of children
• Communicating with parents/guardians about programs, fees, and updates
• Processing payments and issuing receipts
• Meeting legal or regulatory requirements under Ontario childcare laws

3. Consent

By registering your child with MindsUp or submitting information through our website, you provide consent for us to collect, use, and disclose information as described in this policy.

• You may withdraw consent at any time, subject to legal or contractual restrictions.

4. Sharing of Information

We do not sell or rent personal information. We may share information only in the following cases:

• With regulatory authorities if required by law (e.g., Ministry of Education inspections)
• With medical professionals in case of emergency
• With trusted third-party service providers (e.g., payment processors) who are bound by confidentiality agreements

5. Data Storage and Security

• Records are stored securely in compliance with Ontario childcare regulations.
• Electronic data is protected with passwords, encryption, and secure servers.
• Access to records is limited to authorized staff members only.

6. Retention of Information

• Personal information will be kept only as long as necessary to provide services or meet legal obligations.
• Once no longer required, records are securely destroyed or anonymized.

7. Your Rights

As a parent/guardian, you have the right to:

• Access and request correction of your personal information
• Request clarification about how information is used or shared
• Withdraw consent (subject to legal obligations)

To exercise these rights, please contact us directly.

8. Website and Cookies

• Our website may use cookies to improve browsing and collect anonymous analytics.
• You can disable cookies in your browser settings, but some features may not work properly.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in practices or laws. Updates will be posted on this page with the Effective Date.